Employee Engagement
Why soft skills matter in the age of AI
Research suggests that women are equipped to thrive in a world of intelligent machines
Q&A
How to navigate the customer journey
A conversation with customer experience expert Annette Franz
Rethink your workspace
New office configurations provide ideal physical settings for the digital enterprise
Learn
How to improve employee retention
Many companies struggle to keep their most talented people. Here’s how to build a strong retention program
Flow State
Employees are customers, too
Leaders, take note: Employee experiences drive business results
Workflow Quarterly
The strategy issue
How can CIOs reshape the future of work by advancing workflow digitization?
Workflow Quarterly
Digitization relies on great vendor relationships
Digital workflows require CIOs to build effective partnerships inside and outside their organizations
Q&A
The future of human-machine teaming
A conversation with AI strategy consultant Kathleen Featheringham
Column
An IT manifesto
We became technologists to change the world. It’s time to keep that promise
Workflow Quarterly
New digital workflows, better results
How CIOs led transformations in customer service, finance, and HR
Q&A
How ‘everyday bias’ hurts women at work
A conversation with gender equity researcher Catherine Ashcraft
Flow State
Code has no gender
It’s time to retire those stereotypes. Sex discrimination in tech is bad for women, society, and the bottom line
Column
How to build a connected enterprise
As we become more connected to the machine world, we can make the world of work, work better for people
Workflow Quarterly
How CIOs advance workflow digitization
A guide to crafting a digital strategy that will make work better
Get ready for California’s new data-governance law
Preparation and compliance tips for CIOs and CISOs