CEOs trail C-Suite in prioritizing digital experiences
CHROs and other execs need to better communicate EX priorities—and big-time results
Article
Mastering the art of employee experience design
As companies rely more on dispersed teams, they need to design ever-better digital employee experiences
Crash Course
How to maximize the impact of data analytics
Advanced data tools and platforms can turn insights into action
Learn
What is IT asset management?
With the right digital tools, companies gain visibility into and control over an expanding universe of digital assets.
Q&A
After COVID, an opportunity for managed service providers
MSPs get their digital houses in order to succeed in a fast-growing market
Workflow Quarterly
The Experience Issue
Driving productivity and growth through better business processes for employees and customers
Column
5 steps to a more perfect—and digital—union
Government services should be as easy to use as Netflix. Why aren’t they?
Article
Digital transformation in the field
COVID-19 forced field service organizations to embrace digital, and they’re not going back
Roundtable
Top digital job skills for 2021
Companies need to fill critical talent gaps to sustain the longer-term shift to remote work
Article
Business agility and resilience in the new world
The payoffs include greater productivity and earnings, studies show
Column
Attention developers: No more projects
DevOps has spawned a shift to product-centric delivery
Roundtable
Top workplace trends for 2021
Expect changes in compensation strategy, work culture, and office design
Roundtable
Top enterprise tech trends for 2021
With IT budgets still recovering from the pandemic, CIOs will need to make shrewd bets
Column
AI for the people
How artificial intelligence can help government deliver better, more responsive services
Flow State
The rise of citizen developers
No coding skills? No problem. Amid a global IT talent shortage, many enterprises are embracing low- and no-code dev platforms.