Security & risk
Security & risk
Why public CIOs should embrace multi-instance performance
Shifting from multi-tenant to multi-instance architecture can lower risks and give agencies more control over their data
Article
CIOs and the post-pandemic employee experience
Digitizing employee experiences is key, but so is earning executive-peer buy in, a new survey shows
Article
How CIOs are targeting tech investments
Leaders bet on digitizing critical workflows, a survey shows
Learn
Data science and machine learning: What’s the difference?
Data science is the business application of machine learning, AI, and other quantitative fields like statistics, visualization, and mathematics
Article
The rising threat of privacy debt
New privacy regulations and growing security risks are forcing companies to rethink how they manage customer data
Workflow Quarterly
The Experience Issue
Driving productivity and growth through better business processes for employees and customers
Column
Transforming telecoms: Simpler systems, smarter workflows
The pandemic has upped the ante for great CX
Column
Three things telecoms need to do to thrive in the next five years
The need for great CX is more important than ever
Article
How CX will change how telecoms do business
Putting the focus on customer satisfaction — not just faster network services
Q&A
How to make WFH work for everyone
A conversation on the future of work with Stanford economist Nicholas Bloom
Column
Taking the leap: How COVID-19 made telecom firms think differently
How telecoms are transforming to meet pandemic challenges
Column
The future of work is hybrid
I used to think in-person collaboration drove productivity. The pandemic changed my mind.
Column
How to build empathy in business
Empathy shouldn’t be a situational response that companies trot out during crises
Article
Is your office due for a post-COVID makeover?
Office spaces may soon look and feel much different
Column
The growing threat of cloud concentration risk in financial services
Cloud service providers offer significant benefits, but financial services companies must avoid outsourcing regulatory duties
Column
Converting vaccines into vaccinations
Solving the ‘last mile’ of vaccine delivery is the biggest workflow challenge ever
Column
There’s a better, faster way to distribute vaccines
Digital workflows can help solve one of the biggest logistical challenges ever
Article
Mastering the art of employee experience design
As companies rely more on dispersed teams, they need to design ever-better digital employee experiences