Meet your employees where they are

If you want to attract top talent, deliver consumer-grade mobile experiences at work

Strategic planning gets agile

A conversation with corporate strategy consultant Russ Finney

How to identify your company’s secret influencers

Organizational network analysis can spotlight MVPs

How to improve employee retention

Many companies struggle to keep their most talented people. Here’s how to build a strong retention program
Flow State

How to please customers at scale

Lessons from a Missouri magician, customer service guru Shep Hyken
Workflow Quarterly

The leadership edition

What is a CIO's job—and what does it take to become a best-in-class technology leader?