Employee Engagement
Teaching up
Reverse mentoring is a great way to spread digital skills across the enterprise
Workflow Quarterly
Key lessons for successful digitization
These six steps can help ease process automation and digitization to the workplace
Q&A
Cybersecurity needs more women
A conversation with security and gender diversity expert Lisa Kearney
Learn
Digital transformation examples
Four case studies show how digital workflows can pay off in big ways
Flow State
Humans are underrated
What is the appropriate relationship between people and machines in the workplace?
Workflow Quarterly
The culture issue
Examining how employees work, feel, and succeed when humans and machines collaborate.
Workflow Guide
How to build a mobile-first enterprise
Mobile technologies and digital workflows let people work the way they want
Workflow Quarterly
Digitization strategy across industries
Statistics on how five different fields apply best practices
Column
Beware the KPI trap
Metrics should support strategy, not supplant it
How to scale enterprise AI
Internal centers of excellence are emerging as the best way to go big
Workflow Quarterly
5 steps to influence change
Longtime IT pro Teri Takai on how public sector IT leaders can digitize workflows and transform their organizations
Q&A
Higher ed on the hot seat
A conversation with edutech expert Susan Grajek
What tools will shape the Gen Z employee experience?
How employers can align the right technologies with the youngest workers
Quiz
How well do you know your Gen Zs?
Test your knowledge of the youngest—and soon the biggest—generation in the workforce.
Workflow Quarterly
Visualizing digital transformation
ServiceNow’s Patricia Grant on designing the right process to track digitization projects