IT transformation
IT transformation
Solving enterprise AI’s last mile problem
Intelligent workflows translate AI predictions and recommendations to actions that drive business value
Article
A digital business dashboard for CIOs
Modern IT business management tools can help CIOs better manage IT—and manage up
Column
A new finish line for AI in organizations
AI-powered analytics is all about connecting insights to actions, quickly and at scale
Learn
What is IT asset management?
With the right digital tools, companies gain visibility into and control over an expanding universe of digital assets.
Article
AI for customers
Machine intelligence is shifting customer service from reactive to proactive
Workflow Quarterly
The Platform Issue
Building connection, revenue, and resilience through digitized workflows
Article
By the numbers: Where telecoms lead with platform adoption
Survey shows many carriers have embraced digital platforms
Flow State
Digital hoop dreams
A conversation with NBA chief technology officer Krishna Bhagavathula
Q&A
How CIOs should prepare for a challenging year ahead
Insights from veteran IT leader and author Mark Settle
Column
How tech alliances drive business results
Platform partners can help a company’s tech vendors play better together
Column
Boost your ROI with data analytics
3 steps to supercharge decision-making
Article
Customer experience is the next frontier in telecom
Carriers invested heavily to upgrade network services. Now they’re building new digital experiences to keep customers happy
Article
Survey: Telecoms embrace digital CX
Carriers are investing heavily to deliver modern customer experiences
Column
Operational resilience is the new C-suite KPI
The next crisis is coming. Here’s how to make sure your organization is prepared
Column