5 steps to influence change
Longtime IT pro Teri Takai on how public sector IT leaders can digitize workflows and transform their organizations
Higher ed on the hot seat
A conversation with edutech expert Susan Grajek
Digital transformation examples
How well do you know your Gen Zs?
Test your knowledge of the youngest—and soon the biggest—generation in the workforce.
The strategy issue
How can CIOs reshape the future of work by advancing workflow digitization?
What tools will shape the Gen Z employee experience?
How employers can align the right technologies with the youngest workers
Visualizing digital transformation
ServiceNow’s Patricia Grant on designing the right process to track digitization projects
The future of job design
Automation promises to eliminate mundane, repetitive labor. What will we do with the extra time?
The security patch gap is widening
Cyberattacks are more frequent than ever, yet many organizations still struggle to secure their networks
Does your job need a makeover?
To compete in the AI era, companies need to focus on work design
DevOps comes to the enterprise
A conversation with ServiceNow's RJ Jainendra
Soft skills matter in the age of AI
Research suggests women are equipped to thrive in a world of intelligent machines
How to navigate the customer journey
A conversation with customer experience expert Annette Franz
Rethink your workspace
New office configurations provide ideal physical settings for the digital enterprise