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Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.

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How ServiceNow is prepared for Brexit – and beyond

empathy in business

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How to build empathy in business

Empathy shouldn’t be a situational response that companies trot out during crises

Flow State

Digital hoop dreams

A conversation with NBA chief technology officer Krishna Bhagavathula

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The new age of innovation

How COVID is redefining the future of work

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People over process

How COVID-19 taught us to focus on the employee experience

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How to reopen government offices safely

Millions of federal workers are returning to the office. Here’s what agency leaders need to do to protect them.

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Welcome to the new world of work

Remote work isn’t a fleeting experiment, but rather a lasting byproduct of the pandemic