Column

Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.

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Workflow fundamentals for clinical excellence and improved care outcomes

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IDC: The Business Value of ServiceNow for Healthcare Organizations

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Service assurance in the 5G era

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Modernizing risk and compliance in banking

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Deloitte 2021 Global Human Capital Trends

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The future of telecom is here

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Gartner 2020 Magic Quadrant: Enterprise agile planning tools

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IDC MarketScape for Worldwide IT Project and Portfolio Management

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Forrester examines the ROI of ServiceNow IT Business Management in its Total Economic Impact study

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IDC Info Snapshot: Increasing Efficiency, Reliability, and Customer Satisfaction with Next Generation Field Services

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Forrester: The Total Economic Impact of ServiceNow Field Service Management

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Deloitte Insights: Augmenting the field service worker