Column

Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.

Editor's Letter

Welcome to the Agility Issue

Editor's Letter

Entering the era of great experience

Editor's Letter

Welcome to The Experience Issue

Employee and customer experiences are two sides of one coin

Editor's Letter

Welcome to The Platform Issue

Behind every great experience is a great workflow—and great workflows run on digital platforms