Q&A

Why telecoms need to centralize digital ops

A conversation with Accenture’s Peters Suh
Telecoms need to design and execute digital technology to be centralized to reach growth goals.
Telecoms need to design and execute digital technology to be centralized to reach growth goals.

Q&A

Why telecoms need to centralize digital ops

A conversation with Accenture’s Peters Suh

Column

The app economy drives user experience

How 3 companies used modern apps to deliver great experiences for employees and customers
To remain competitive today, businesses need to develop a complete user experience strategy.

Column

How to succeed in the experience economy

Businesses that want to be successful need to view CX and EX as aspects of a complete experience strategy