Q&A

Why telecoms need to centralize digital ops

A conversation with Accenture’s Peters Suh
Telecoms need to design and execute digital technology to be centralized to reach growth goals.
Telecoms need to design and execute digital technology to be centralized to reach growth goals.

Q&A

Why telecoms need to centralize digital ops

A conversation with Accenture’s Peters Suh

Q&A

Can digital technology help build empathy?

Sociologist Sherry Turkle on how returning to the office is an opportunity to do things differently, and create more human connections
ServiceNow uses and tests their own technologies within the business before releasing to customers.

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Practising what we preach

ServiceNow is customer zero for the Now Platform
Citizen developers will play a vital role in driving UX and business transformation in the future.

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Citizen development in the real world

With proper guidance from IT, non-coders can help drive innovation across the organisation

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The app economy drives user experience

How 3 companies used modern apps to deliver great experiences for employees and customers
Digital workflows are integral to delivering great user experience and driving digital innovation.

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Workflows are integral to great UX

They can deliver great customer and employee experiences, and make innovation easier to drive
The future of work is a hybrid workplace model which has key benefits to employee experience.

Video

Tech and employee experience in the hybrid workplace

A conversation with Chris Herd of Firstbase HQ
To remain competitive today, businesses need to develop a complete user experience strategy.

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How to succeed in the experience economy

Businesses that want to be successful need to view CX and EX as aspects of a complete experience strategy

Workflow Quarterly

The Total Experience Issue

How digital workflows empower customers and employees

Workflow Quarterly

The Agility Issue

How businesses adapt, change, and pivot

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Want great digital experiences? Start with design thinking and low code.

Human-centered design and low-code app development can benefit both employees and customers