Did CIOs’ digital innovations boost business agility?
CIOs plan to increase investment in digital platforms, integration, risk management
COOs are emerging leaders in advancing business agility
Responsibilities are growing as pandemic continues and COOs see business performance stagnate
CCOs’ focus on customer care improved agility
Going forward they plan to apply customer insights across the enterprise
The Agility Issue
How businesses adapt, change, and pivot
Large organizations are more agile than you think
Breaking dogma, $5B+ companies proved more adept at pivoting businesses
Business agility: Is your organization poised to pivot?
Rank your plans and progress against 200 other C-suite executives
Digitalization is the key to enterprise agility
CIOs have a golden opportunity. Will they take it?
Welcome to the Agility Issue
How ServiceNow is prepared for Brexit – and beyond
Digital tools are reinventing government services
Public sector CIOs are using them to shred bureaucratic red tape and streamline the citizen experience
5 ways to consumerize digital government
Government services should be as easy to use as Netflix. Why aren’t they?
AI for the people
How artificial intelligence can help government deliver better, more responsive services