Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.


BT: Be bold, disrupt the market, but don’t forget about your people


Are you an innovation leader?

Take the self-assessment to see how your organization stacks up


What should CEOs demand of their CIOs?

Research shows that CIO-led innovation takes more more than picking the right technology


How tech alliances drive business results

Platform partners can help a company’s tech vendors play better together


The new age of innovation

How COVID is redefining the future of work

Editor's Letter

Welcome to The Platform Issue

Behind every great experience is a great workflow—and great workflows run on digital platforms


Workflow is the big idea

CEO McDermott on improving workplace experiences, decision making, and customer outcomes


CIOs: Empower new developers fast to address COVID-19 challenges

Low-code apps are a win-win for compliance and agility


A tale of two strategies

The case for reinventing your core business while innovating for the future


The COVID-19 stress test

How does your organization perform under stress?


Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation


Most CEOs are slow to digitize. Here’s why they need to act now.

CEOs undervalue digital platforms compared to their C-level peers. Closing that gap is critical to business resilience.