Column

Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.

Column

BT: Be bold, disrupt the market, but don’t forget about your people

Self-Assessment

Are you an innovation leader?

Take the self-assessment to see how your organization stacks up

Article

What should CEOs demand of their CIOs?

Research shows that CIO-led innovation takes more more than picking the right technology

Column

How tech alliances drive business results

Platform partners can help a company’s tech vendors play better together

Column

The new age of innovation

How COVID is redefining the future of work

Editor's Letter

Welcome to The Platform Issue

Behind every great experience is a great workflow—and great workflows run on digital platforms

Video

Workflow is the big idea

CEO McDermott on improving workplace experiences, decision making, and customer outcomes

Article

CIOs: Empower new developers fast to address COVID-19 challenges

Low-code apps are a win-win for compliance and agility

Column

A tale of two strategies

The case for reinventing your core business while innovating for the future

Self-Assessment

The COVID-19 stress test

How does your organization perform under stress?

Column

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation

Article

Most CEOs are slow to digitize. Here’s why they need to act now.

CEOs undervalue digital platforms compared to their C-level peers. Closing that gap is critical to business resilience.