Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Healthcare business needs to focus on improving employee experiences through an ITSM platform.


Attention developers: No more projects

DevOps has spawned a shift to product-centric delivery


A digital business dashboard for CIOs

Modern IT business management tools can help CIOs better manage IT—and manage up


How CIOs should prepare for a challenging year ahead

Insights from veteran IT leader and author Mark Settle


How tech alliances drive business results

Platform partners can help a company’s tech vendors play better together

Crash Course

How to build long-term IT resilience

Key strategies for helping CIOs succeed in the work-from-anywhere era


Operational resilience is the new C-suite KPI

The next crisis is coming. Here’s how to make sure your organization is prepared


Downturn is an upturn for XaaS and digital transformation


COVID-19 won’t be our last crisis

How IT leaders can prepare for the next big one


The new age of innovation

How COVID is redefining the future of work


A new era for software asset management

Strategic SAM is becoming critical for business intelligence


The CIO’s visual guide for advancing and tracking digitization

ServiceNow’s approach to implementing workflow digitization across functions


Government CIOs should be brokers, not stewards

Public sector IT leaders can drive more strategic value by brokering outside services, not just maintaining internal ones