By This Author
customer experience

Article

How to secure a great customer experience

Business app builders walk a tightrope between ease of use and effective security
cybersecurity strategy metrics

Article

How do you benchmark security?

Cybersecurity leaders urgently need standardized metrics to manage business risk
cybersecurity skills gap

Article

How smart CISOs are closing the cyber­security skills gap

From in-house training to veteran recruitment, CISOs are finding new ways to build the right team
Interview with Accenture HR leader Michael Bazigos

Q&A

The future CHRO

A conversation with Accenture HR leader Michael Bazigos
Meaningful work and employee engagement

Article

Meaningful work is the ultimate perk

Workers crave meaningful work and attentive onboarding, according to a new ServiceNow survey
Bot apps sabotaging website traffic

Article

How to beat bad bots

These tiny, automated apps cause billions in corporate losses each year
Cyber attack protection

Article

Want to avoid cyberattacks? Simulate them

Security teams are using automated breach simulations to harden corporate defenses
Cyberattack statistics

Article

How to close the patch gap

A new ServiceNow survey shows why cybersecurity threats put so many companies in imminent danger