How AI might be a customer service agent’s BFF
Machine learning tools behind the scenes can give human agents superhuman abilities
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Machine learning moves to the edge
Distributed AI yields more privacy and better performance
Can your AI explain itself?
Regulators, customers and employees want AIs that can explain their decisions. Help is on the way
How AI promotes ethical business practices
New tools can detect bad behavior, often before it happens
Does your company need an AI council?
Formal collaboration across teams can help you implement new tech safely and effectively
The changing faces of AI
How to build the right avatar for your corporate chatbot