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Knowledge 2021 sessions CCOs won’t want to miss

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Knowledge 2021 sessions CHROs won’t want to miss

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Knowledge 2021 sessions COOs won’t want to miss

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Knowledge 2021 sessions CIOs won’t want to miss

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Knowledge 2021 sessions CEOs won’t want to miss

CIOs believe workflow automation technology rallied shares and business growth during the pandemic.

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CIOs bullish on agile enterprise platforms

Business leaders expect workflow automation technology to rally shares and growth in spite of pandemic
Possible wrinkle: Three of these cover related topic (racism/divsity in workplace). Might try to do it as one piece but more substantial and tie together the different talks.

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CCOs optimistic about growing business agility

But business leaders worry whether customers will remain a focus as C-suite looks to boost business agility
Businesses that invested in digital platforms are reporting higher customer satisfaction & profits.

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Agile digital platforms will boost revenues, say CxOs

200 global business leaders surveyed expect technology that integrates workflows and people to rally shares and growth in spite of pandemic
CEOs invested in workflow automation to boost agility. Do they have the people to support it?

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CEOs ramped up tech investments to boost agility

But leaders worry if they have the vision, leadership, and talent to build agile organizations
Leaders say talent acquisition and development is a primary barrier to improving business agility.

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Talent acquisition a barrier to boosting business agility, CHROs say

One year into the pandemic, talent tops executives’ concerns, but CHROs have asserted limited responsibility
COOs are now more likely than peers to invest in digital technology that improves business agility.

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COOs turn their focus to workflow automation

During the pandemic, COOs were slower than other executives to reconfigure people, processes, and digital technology
business resilience

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The return on business resilience

COVID showed the best-laid corporate contingency plans aren’t good enough
CHRO's investing in digital platforms see a boost in satisfaction, communication, and business growth.

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Agile digital platforms boost employee engagement, CHROs say

Technology that integrates workflows and people will boost growth, talent execs believe
CIO’s believe their digital innovation initiatives boosted business agility, but peers do not agree.

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Did CIOs’ digital innovations boost business agility?

CIOs plan to increase investment in digital platforms, integration, risk management
To avoid stagnant business performance, COO responsibilities must continue to drive business agility

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COOs are emerging leaders in advancing business agility

Responsibilities are growing as pandemic continues and COOs see business performance stagnate
Over the next few years, CCOs must branch out beyond customer care to drive business agility.

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CCOs’ focus on customer care improved agility

Going forward they plan to apply customer insights across the enterprise