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Customer experience
Telecom companies become even more agile
Government agencies pass the pandemic agility test
How vaccine management is transforming healthcare—and customer service
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Employee experience
Manufacturing companies make major gains in agility
How COVID spurred healthcare industry transformation
Why agile leadership should be your top priority
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IT transformation
Telecom companies become even more agile
Manufacturing companies make major gains in agility
Government agencies pass the pandemic agility test
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Security & risk
The return on business resilience
Vaccine management should take a page from corporate IT
Why public CIOs should embrace multi-instance performance
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Article
Manufacturing companies make major gains in agility
Column
I'm a general counsel. Here's how to sell me on digital transformation.
Article
Telecom companies become even more agile
View all
Article
Telecom companies become even more agile
Article
Government agencies pass the pandemic agility test
Podcast
How vaccine management is transforming healthcare—and customer service
View all
Article
Manufacturing companies make major gains in agility
Q&A
How COVID spurred healthcare industry transformation
Column
Why agile leadership should be your top priority
View all
Article
Telecom companies become even more agile
Article
Manufacturing companies make major gains in agility
Article
Government agencies pass the pandemic agility test
View all
Article
The return on business resilience
Column
Vaccine management should take a page from corporate IT
Column
Why public CIOs should embrace multi-instance performance
View all
The pandemic jump-started critically needed investments
Digital workflows can empower legal teams to move with the speed of the business
Agile leaders before the pandemic, telecoms made new advances
Agile leaders before the pandemic, telecoms made new advances
Despite obstacles, the public sector made important progress during the pandemic
How the vaccination race will transform CX
The pandemic jump-started critically needed investments
A conversation with KPMG partner and industry veteran Vince Vickers
Getting to ‘yes’ faster is good. Getting to it smarter through agility is the difference-maker.
Agile leaders before the pandemic, telecoms made new advances
The pandemic jump-started critically needed investments
Despite obstacles, the public sector made important progress during the pandemic
COVID showed the best-laid corporate contingency plans aren’t good enough
Modern network security offers a template for responding to critical threats without resorting to prolonged shutdowns
Shifting from multi-tenant to multi-instance architecture can lower risks and give agencies more control over their data
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Insights on vaccine delivery
Workflow the employee experience
Modern IT business management
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Industry
Improving field efficiency and safety
Building modern digital organizations
Assuring a better experience in telecom
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Industry’s pandemic-era lessons learned
The modern telecom
Employee experience amid a global pandemic
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Workflow Guide
Insights on vaccine delivery
Workflow Guide
Workflow the employee experience
Workflow Guide
Modern IT business management
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Workflow Guide
Improving field efficiency and safety
Workflow Guide
Building modern digital organizations
Workflow Guide
Assuring a better experience in telecom
View all
Workflow Guide
Industry’s pandemic-era lessons learned
Workflow Guide
The modern telecom
Workflow Guide
Employee experience amid a global pandemic
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How to solve the biggest workflow challenge of our time
Insights from Deloitte and ServiceNow about the future of work
Ideas and resources for the future of ITBM
Ideas and resources for service leaders
Ideas and resources for transforming service providers
Ideas and resources for telecommunications leaders
An industry-focused Workflow Guide for EMEA executives
A Workflow Guide for EMEA telecom leaders
Insights and resources for leaders in EMEA
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Learn
What is data science?
What is IT asset management?
What is Platform as a service?
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Crash Courses
Digital tools are reinventing government services
How to maximize the impact of data analytics
How to upgrade digital skills across the enterprise
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What is data science?
What is IT asset management?
What is Platform as a service?
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Digital tools are reinventing government services
How to maximize the impact of data analytics
How to upgrade digital skills across the enterprise
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Learn
What is data science?
How data scientists extract value from data to make smarter decisions
Learn
What is IT asset management?
With the right digital tools, companies gain visibility into and control over an expanding universe of digital assets.
Learn
What is Platform as a service?
The market for PaaS is expected to double by 2022. Here’s why business leaders and DevOps teams are shifting app development to the cloud.
Public sector CIOs are using them to shred bureaucratic red tape and streamline the citizen experience
Advanced data tools and platforms can turn insights into action
Strategies that prepare workers from different disciplines for the digital age
C-Suite
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Insights and resources for chief executives
Insights and resources for IT leaders
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Insights and resources for chief customer executives
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Downturn is an upturn for XaaS and digital transformation
