Column

Operational resilience is the new C-suite KPI

The next crisis is coming. Here’s how to make sure your organization is prepared

White Paper

C-Suite Insights: Is your business built for resilience?

A survey of 600 C-level execs shows that business resilience hinges on digital enterprise platforms

Q&A

The CIO’s visual guide for advancing and tracking digitization

ServiceNow’s approach to implementing workflow digitization across functions

Video

Focus on talent to drive business resilience

CHRO's are driving digital transformation on enterprise-wide platforms to create amazing employee experiences

Article

What good looks like

7-Eleven exceeds customer expectations amidst pandemic

Article

What good looks like

How Deloitte uses the Now Platform to serve clients worldwide

Video

CIOs and CHROs can partner to elevate digitized workplace

CIOs are reinventing employee experiences with the CHRO, and finding new ways to drive and measure value

Article

Disrupting your own developers

How digital platforms allow companies to respond quickly to crises

Article

The new CHRO agenda

How talent leaders are driving digital initiatives

EBook

Return to workplace blueprint

ServiceNow shares its 6-step plan for how it will reopen offices

Editor's Letter

Welcome to The Platform Issue

Behind every great experience is a great workflow—and great workflows run on digital platforms

Article

Plan for the future, despite pandemic

Leaders may question tech investments in midst of COVID-19, but research shows long-term planning is key to business agility 

Article

What good looks like

Analytics can be turned into action with digital workflows

Video

Workflow is the big idea

CEO McDermott on improving workplace experiences, decision making, and customer outcomes

Column

The next normal for CEOs

Now is the time for operational workflows

Article

What good looks like

Improving HR services on a platform at LEO Pharma

Q&A

CIO Roundtable

Building systems for resilience is job one

Article

CIOs: Empower new developers fast to address COVID-19 challenges

Low-code apps are a win-win for compliance and agility

Column

A tale of two strategies

The case for reinventing your core business while innovating for the future

Self-Assessment

The COVID-19 stress test

How does your organization perform under stress?

Article

How do 600 different organizations adopt a digital enterprise platform?

CEOs, CIOs, and CHROs report on their priorities and paths to digitization and integration

Self-Assessment

Is your business built resilient?

Take the quiz to learn if your organization is ready for what's ahead

Article

Why CHROs are earliest adopters of digital platforms

HR chiefs are leading the charge, but need to align on priorities with their C-suite peers

Column

How low-code apps can help address racial and economic inequality

It’s time to change the STEM conversation for a more equitable world

Column

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation

Article

Most CEOs are slow to digitize. Here’s why they need to act now.

CEOs undervalue digital platforms compared to their C-level peers. Closing that gap is critical to business resilience.

Roundtable

How to keep up morale while keeping your distance

Tech talent leaders weigh in on how to keep employees engaged amid the stress of the pandemic

Article

What good looks like

To make the most out of the platform, focus on people first

Article

Low-code apps hold big promise for CHROs, but they need to plan carefully

As more employees start to become citizen developers, CHROs need to set up the right internal protocols for effective rollouts

Article

How CIOs can win over skeptical CEOs

Selling chief execs on digital platforms requires CIOs to focus on outcomes—and seek help from their C-suite peers

Article

Where CIOs are targeting investments to build an enduring enterprise

Leaders make smart bets by digitizing critical workflows

Article

How to build resilience through smart data strategy

It didn’t happen overnight, but Philadelphia CIO Mark Wheeler built a digital transformation model others can follow

Article

Where CEOs should invest their tech dollars

Digital platform leaders show CEOs how big bets will yield huge payoffs

Key to CIO success in the pandemic era: Adopt a single digital platform

Digital enterprisewide platforms offer a range of benefits, including resilience to handle crises. Here’s how digital leaders are getting started.

Article

To make better decisions, CEOs need better digital platforms

Most senior execs already benefit from data-based decision-making. CEOs need to catch up.

Case Study

How Buckinghamshire Council supports vulnerable citizens

A new local authority is using digital workflows to help manage the pandemic