Teri Takai shares advice on how to win support, digitize workflows, and transform organizations in the public sector
Robert Half’s CDO on using artificial intelligence to build empathy
Three steps to creating a digital, personalized, and omni-channel experience
Watch interviews with workers from two very different organizations, and what happened when automation changed their jobs
Higher levels of automation correspond with happier, more productive, and more creative employees
Take the quiz to identify how CIOs can drive innovation for better employee outcomes
See how your organization stacks up
Every organization has an experience—but few are optimized to deliver real business results. Take this self-assessment to learn how you rank against peers.
Digital workflows can deliver reduced stress, greater flexibility, increased confidence and pride in work for employees
Digital workflows require CIOs to build effective partnerships inside and outside their organizations
The pandemic has forced companies to work differently. Here are 5 ways leaders can extend those innovations to create a new work paradigm.
Under stress, employees must be at the center of the strategy
IT chiefs are expected to be more than technologists
As workers juggle expanding responsibilities amid COVID, employers build a support network
Few chief executives are changing how their organizations do business, but transformation leadership from the top can yield real change
What a group of ethnographers learned studying workplaces, and the challenges of digital transformation
Have a simple plan for resilient employee and customer experiences to secure board approval
A guide to crafting a digital strategy that will make work better
Research shows that CIO-led innovation takes more more than picking the right technology
Employee and customer experiences are two sides of one coin
How companies can drive growth by merging EX and CX efforts
New research shows CIOs can create competitive edge by digitizing employee experiences, but peer collaboration is critical
CHROs and other execs need to better communicate EX priorities—and big-time results
Enterprise leaders identify major challenges—and how to overcome them
CIOs can make big strides for employees, and with top-line growth, by investing more in key technologies
Digital EX is one of the most cost-effective strategies for boosting productivity and job satisfaction
A Q&A with ServiceNow’s VP of global talent and acting CHRO Shane Driggers
Long-term business resilience depends on automating more employee tasks
Companies that deliver great digital experiences for employees and customers alike are in the best position to win
The next crisis is coming. Here’s how to make sure your organization is prepared
ServiceNow’s approach to implementing workflow digitization across functions
CHRO's are driving digital transformation on enterprise-wide platforms to create amazing employee experiences
7-Eleven exceeds customer expectations amidst pandemic