Q&A
The CIO’s visual guide for advancing and tracking digitization
ServiceNow’s approach to implementing workflow digitization across functions
C-Suite Library
Video
Focus on talent to drive business resilience
CHRO's are driving digital transformation on enterprise-wide platforms to create amazing employee experiences
Article
What good looks like
7-Eleven exceeds customer expectations amidst pandemic
Article
What good looks like
How Deloitte uses the Now Platform to serve clients worldwide
Video
CIOs and CHROs can partner to elevate digitized workplace
CIOs are reinventing employee experiences with the CHRO, and finding new ways to drive and measure value
Article
Disrupting your own developers
How digital platforms allow companies to respond quickly to crises
Article
The new CHRO agenda
How talent leaders are driving digital initiatives
EBook
Return to workplace blueprint
ServiceNow shares its 6-step plan for how it will reopen offices
Editor's Letter
Welcome to The Platform Issue
Behind every great experience is a great workflow—and great workflows run on digital platforms
Article
Plan for the future, despite pandemic
Leaders may question tech investments in midst of COVID-19, but research shows long-term planning is key to business agility
Article
What good looks like
Analytics can be turned into action with digital workflows
Video
Workflow is the big idea
CEO McDermott on improving workplace experiences, decision making, and customer outcomes
Column
The next normal for CEOs
Now is the time for operational workflows
Article
What good looks like
Improving HR services on a platform at LEO Pharma
Q&A
CIO Roundtable
Building systems for resilience is job one
Article
CIOs: Empower new developers fast to address COVID-19 challenges
Low-code apps are a win-win for compliance and agility
Column
A tale of two strategies
The case for reinventing your core business while innovating for the future
Self-Assessment
The COVID-19 stress test
How does your organization perform under stress?
Article
How do 600 different organizations adopt a digital enterprise platform?
CEOs, CIOs, and CHROs report on their priorities and paths to digitization and integration
Self-Assessment
Is your business built resilient?
Take the quiz to learn if your organization is ready for what's ahead
Article
Why CHROs are earliest adopters of digital platforms
HR chiefs are leading the charge, but need to align on priorities with their C-suite peers
Column
How low-code apps can help address racial and economic inequality
It’s time to change the STEM conversation for a more equitable world
Column
Digital leaders outperform in the COVID-19 era
ServiceNow user data shows the business value of digital transformation
Article
Most CEOs are slow to digitize. Here’s why they need to act now.
CEOs undervalue digital platforms compared to their C-level peers. Closing that gap is critical to business resilience.
Roundtable
How to keep up morale while keeping your distance
Tech talent leaders weigh in on how to keep employees engaged amid the stress of the pandemic
Article
What good looks like
To make the most out of the platform, focus on people first
Article
Low-code apps hold big promise for CHROs, but they need to plan carefully
As more employees start to become citizen developers, CHROs need to set up the right internal protocols for effective rollouts
Article
How CIOs can win over skeptical CEOs
Selling chief execs on digital platforms requires CIOs to focus on outcomes—and seek help from their C-suite peers
Article
Where CIOs are targeting investments to build an enduring enterprise
Leaders make smart bets by digitizing critical workflows
Article
How to build resilience through smart data strategy
It didn’t happen overnight, but Philadelphia CIO Mark Wheeler built a digital transformation model others can follow
Article
Where CEOs should invest their tech dollars
Digital platform leaders show CEOs how big bets will yield huge payoffs
Key to CIO success in the pandemic era: Adopt a single digital platform
Digital enterprisewide platforms offer a range of benefits, including resilience to handle crises. Here’s how digital leaders are getting started.
Article
To make better decisions, CEOs need better digital platforms
Most senior execs already benefit from data-based decision-making. CEOs need to catch up.
Case Study
How Buckinghamshire Council supports vulnerable citizens
A new local authority is using digital workflows to help manage the pandemic
Flow State
Employees are customers, too
Leaders, take note: Employee experiences drive business results
Article
How to identify your company’s secret influencers
Organizational network analysis can spotlight MVPs