C-Suite Center

Insights and resources for business executives
Learn how c-suite executives are successfully scaling agile frameworks and business agility during COVID.

Business agility rose during the pandemic

Data-based tips for CxOs to improve agility across people, process, and technology

Self-Assessment

Business agility: Is your organization poised to pivot?

Rank your plans and progress against 200 other C-suite executives

Realize value

Executives should prioritize agile leadership strategies to drive greater business growth.

Why agile leadership should be your top priority

Getting to ‘yes’ faster is good. Getting to it smarter through agility is the difference-maker.
By Gina Mastantuono, CFO at ServiceNow
future of work

How to make WFH work for everyone

A conversation on the future of work with Stanford economist Nicholas Bloom

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation
By Chris Dowse

A CHRO roadmap for digitizing the employee experience

A Q&A with ServiceNow’s VP of global talent Shane Driggers

Digital workflows double revenue growth, as employee engagement grows

Higher levels of automation correspond with happier, more productive, and more creative employees

5 principles for business leaders to realize value

The pandemic has forced companies to work differently. Here are 5 ways leaders can extend those innovations to create a new work paradigm.
By Lara Caimi

CEOs lag in digital EX—but the onus is on the C-Suite

CHROs and other execs need to better communicate EX priorities—and big-time results

Self-assessment

Is your business built resilient?

Take the self-assessment to learn if your organization is ready for what's ahead

CIOs must innovate the employee experience

Take the quiz to identify how CIOs can drive innovation for better employee outcomes

Competitive intelligence

A CEO’s secret to success is fostering business agility by developing a scalable agile framework

The secret to leadership success: fostering business agility

CEOs driven by speed more likely to create great experiences and drive productivity
By Paul Hardy
CIOs need to drive digitalization to put agility at the center of their business.

Digitalization is the key to enterprise agility

CIOs have a golden opportunity. Will they take it?
By Jessica Constantinidis

Employee engagement dropping? Invest in a better experience

As workers juggle expanding responsibilities amid COVID, employers build a support network
By Dave Wright, chief innovation officer at ServiceNow

Merging EX and CX can drive growth

5 strategies to build an experience-driven organization

Now or never: Why it’s time to digitize employee workflows

Long-term business resilience depends on automating more employee tasks

How CIOs are targeting tech investments

Leaders bet on digitizing critical workflows, a survey shows
modern CIO role

The role of a modern CIO

IT chiefs are expected to be more than technologists. The hallmarks of success today are C-suite relationships, a customer mindset and workflow digitization
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Art of the possible

Large organizations were able to improve business agility to successfully pivot during COVID.

Large organizations are more agile than you think

Breaking dogma, $5B+ companies proved more adept at pivoting businesses
Businesses investing heavily in AI and automation show positive results in job and sales growth.

Return on AI

Companies that invest heavily in AI and automation are seeding job and market growth
By Dan Tynan, journalist

Above board: Securing boardroom approval during COVID-19

Have a simple plan for resilient employee and customer experiences to secure board approval

How do you create the best customer and employee experiences? 

Robert Half’s CDO on using artificial intelligence to build empathy

How can CIOs influence change? 

Teri Takai shares advice on how to win support, digitize workflows, and transform organizations in the public sector
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