CEO Center

Insights and resources for chief executives
Businesses that invested in digital platforms are reporting higher customer satisfaction & profits.

Agile digital platforms will boost revenues, say CxOs

200 global business leaders surveyed expect technology that integrates workflows and people to rally shares and growth in spite of pandemic
By Evan Ramzipoor, Workflow contributor

Knowledge 2021 sessions CEOs won’t want to miss

Self-Assessment

Business agility: Is your organization poised to pivot?

Rank your plans and progress against 200 other C-suite executives

Realize value

CEOs invested in workflow automation to boost agility. Do they have the people to support it?

CEOs ramped up tech investments to boost agility

But leaders worry if they have the vision, leadership, and talent to build agile organizations
By Evan Ramzipoor, Workflow contributor
Executives should prioritize agile leadership strategies to drive greater business growth.

Why agile leadership should be your top priority

Getting to ‘yes’ faster is good. Getting to it smarter through agility is the difference-maker.
By Gina Mastantuono, CFO at ServiceNow
future of work

How to make WFH work for everyone

A conversation on the future of work with Stanford economist Nicholas Bloom

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation
By Chris Dowse

5 principles for business leaders to realize value

The pandemic has forced companies to work differently. Here are 5 ways leaders can extend those innovations to create a new work paradigm.

Digital workflows double revenue growth, as employee engagement grows

Higher levels of automation correspond with happier, more productive, and more creative employees

Mandate for 2021: Become an experience-driven organization

Companies that deliver great digital experiences for employees and customers alike are in the best position to win

Self-assessment

Is your business built resilient?

Take the self-assessment to learn if your organization is ready for what's ahead

Are you an innovation leader?

Take the self-assessment to see how your organization stacks up

Competitive intelligence

Large organizations were able to improve business agility to successfully pivot during COVID.

Large organizations are more agile than you think

Breaking dogma, $5B+ companies proved more adept at pivoting businesses
By Riva Froymovich, former editor of Workflow Quarterly
A CEO’s secret to success is fostering business agility by developing a scalable agile framework

The secret to leadership success: fostering business agility

CEOs driven by speed more likely to create great experiences and drive productivity
By Paul Hardy

CEOs can’t delegate away innovation

Few chief executives are changing how their organizations do business, but transformation leadership from the top can yield real change

Employee engagement dropping? Invest in a better experience

As workers juggle expanding responsibilities amid COVID, employers build a support network
By Dave Wright, chief innovation officer at ServiceNow

Inside Scotland’s fight against COVID-19

How a contact tracing app helped the country re-open while keeping its people safe

The Work Survey

ServiceNow's global survey of C-Suite leaders and employees reveals new ways of working that will last beyond COVID-19
Read now

What should CEOs demand of their CIOs?

Research shows that CIO-led innovation takes more more than picking the right technology

Art of the possible

Learn how c-suite executives are successfully scaling agile frameworks and business agility during COVID.

Business agility rose during the pandemic

Data-based tips for CxOs to improve agility across people, process, and technology
Businesses investing heavily in AI and automation show positive results in job and sales growth.

Return on AI

Companies that invest heavily in AI and automation are seeding job and market growth
By Dan Tynan, journalist

How do you create the best customer and employee experiences? 

Robert Half’s CDO on using artificial intelligence to build empathy

Above board: Securing boardroom approval during COVID-19

Have a simple plan for resilient employee and customer experiences to secure board approval
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