Focusing on digitization of business processes can promote diversity & inclusion in the workplace.

How digitization can foster an inclusive workplace

Focusing on digital employee experience can promote diversity and inclusion, new research shows

Workflow Quarterly

The Total Experience Issue

How digital workflows empower customers and employees

Article

Study: CHROs cautious about investing in digital experience

Compared to their C-suite peers, talent leaders are more skeptical about investing in both CX and EX

Realize value


Q&A

Can digital technology help build empathy?

Sociologist Sherry Turkle on how returning to the office is an opportunity to do things differently, and create more human connections

New employee wellness rules for CHROs

A conversation with Deloitte’s Kraig Eaton
employee experience design

Article

Mastering the art of employee experience design

As companies rely more on dispersed teams, they need to design ever-better digital employee experiences
future of work

How to make WFH work for everyone

A conversation on the future of work with Stanford economist Nicholas Bloom
Learn how to manage the needs of the future of work, a hybrid work model of remote and in-office.

Managing the thornier future-of-work issues

A conversation with Erik Brynjolfsson and Nicholas Bloom
CHRO's investing in digital platforms see a boost in satisfaction, communication, and business growth.

Agile digital platforms boost employee engagement, CHROs say

Technology that integrates workflows and people will boost growth, talent execs believe

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation

Merging EX and CX can drive growth

5 strategies to build an experience-driven organization

The new CHRO agenda

How talent leaders are driving digital initiatives

Making work, work better for everyone

Digital workflows can deliver reduced stress, greater flexibility, increased confidence and pride in work for employees

How employees feel when workflows are digitized

Watch interviews with workers from two very different organizations, and what happened when automation changed their jobs

The Work Survey

ServiceNow's global survey of C-Suite leaders and employees reveals new ways of working that will last beyond COVID-19

Self-assessment


Rank your business agility against 200 other C-suite executives with this self-assessment.

Business agility: Is your organization poised to pivot?

Rank your plans and progress against 200 other C-suite executives

Are you an innovation leader?

Take the self-assessment to see how your organization stacks up

Does your employee experience support revenue goals?

Every organization has an experience—but few are optimized to deliver real business results. Take this self-assessment to learn how you rank against peers.

Competitive intelligence


Employee engagement dropping? Invest in a better experience

As workers juggle expanding responsibilities amid COVID, employers build a support network
Healthcare providers are struggling to keep up with digital experience expectations.

Article

Healthcare labors to provide digital experiences without complexity

Medical staff and patients want digital experiences, but providers are struggling to keep up with their expectations
To securely digitize, companies must rethink their siloed response to cybersecurity risk.

Digital transformation increases vulnerability to cyberattack

To securely digitize, companies must rethink their siloed response to cybersecurity risk
This guide walks CHROs through the 5 essential metrics needed to drive business agility.

How can a CHRO drive business agility?

Follow these five essential metrics for success in navigating today’s choppy waters
Does AI and process automation truly pose a threat to job growth?

Automation and the ‘winner take most’ effect

A conversation with author and researcher Erik Brynjolfsson
Learn how c-suite executives are successfully scaling agile frameworks and business agility during COVID.

Article

Business agility rose during the pandemic

Data-based tips for CxOs to improve agility across people, process, and technology

Art of the possible


Want great digital experiences? Start with design thinking and low code.

Human-centered design and low-code app development can benefit both employees and customers
empathy in business

How to build empathy in business

Empathy shouldn’t be a situational response that companies trot out during crises

How do you create the best customer and employee experiences? 

Robert Half’s CDO on using artificial intelligence to build empathy
employee experience design

Mastering the art of employee experience design

As companies rely more on dispersed teams, they need to design ever-better digital employee experiences
employee service delivery

Why employee service delivery matters

Platforms that streamline employee services can boost productivity and deliver better experiences at work

How do you create the best customer and employee experiences? 

Robert Half’s CDO on using artificial intelligence to build empathy