Almost every large enterprise today is in dramatic transition. The global pandemic is accelerating a massive shift from office-based to work-from-anywhere workforces that lean heavily on digital workflows for everything from operational efficiency to revamped employee experience.
The change agents in this metamorphosis are IT organizations. More than anyone, they’re responsible for building more operational resilience to help companies better manage future crises. The more adaptability they can build into digital processes and workflows, the better they can serve their customers, employees, and partners in the COVID era and beyond.
In this Workflow Crash Course, we showcase several strategies IT leaders can use to build long-term digital resilience.