Article

Building a digitally unbreakable organization

Executives should encourage employees to identify problems and threats, says author Adam Grant
Leaders must encourage employees to identify problems and threats to build business resilience.
JP Julien McKinsey racial equity

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How to narrow the racial equity gap

A conversation with JP Julien of McKinsey's new Institute for Black Economic Mobility
Low-code tools allow companies to empower current employees to become citizen developers.

Q&A

Need citizen developers? Look inside your organization.

You’ll likely find them outside your IT department, ServiceNow’s Gregg Aldana says
Experts view DEI training as only the first step to creating workplace diversity & anti-racism at work.

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Addressing workplace diversity and racism

Speakers at Knowledge 2021 explain how organizations can take important first steps
Healthcare business needs to focus on improving employee experiences through an ITSM platform.

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Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work
Applying the principles of consumer app design to enterprise software creates modern experiences.

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Employees need race cars, not stagecoaches

If we want modern app experiences at work, we need a fresh approach to building them
ESG initiatives are now a business imperative to help drive corporate sustainability.

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ESG is now a business imperative

Increasingly, companies can’t do well unless they do measurable good
Manufacturers need to grow new skills and talent to advance Industry 4.0 manufacturing.

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Industry 4.0 relies on human talent

Digital platforms and intelligent machines are necessary but not sufficient to create competitive factories of the future
Manufacturing companies improved business agility during COVID, but there is more work to be done.

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Manufacturers make major gains in agility

The pandemic jump-started critically needed investments
Vince Vickers discusses how the pandemic sparked digital innovation in the healthcare industry.

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How COVID spurred healthcare industry transformation

A conversation with KPMG partner and industry veteran Vince Vickers
Executives should prioritize agile leadership strategies to drive greater business growth.

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Why agile leadership should be your top priority

Getting to ‘yes’ faster is good. Getting to it smarter through agility is the difference-maker.

Q&A

New employee wellness rules for CHROs

A conversation with Deloitte’s Kraig Eaton
Does AI and process automation truly pose a threat to job growth?

Q&A

Automation and the ‘winner take most’ effect

A conversation with author and researcher Erik Brynjolfsson