Article
How digitization can foster an inclusive workplace
Focusing on digital employee experience can promote diversity and inclusion, new research shows
Employee experience
Examining the impact of process automation on business performance and employee engagement.
Q&A
You say resilience. She says grit.
Author Angela Duckworth explains a key quality of successful business leaders
Analyst Report
The workflow revolution
How Aussies live and work now
Column
Goodbye to all that
Digital workflows will flatten hierarchies and automate routine tasks
Column
Hybrid work is here to stay
Early adopters will unlock top talent
Column
Productivity and the good life
How digital workflows can help companies and workers thrive
Article
Great expectations
5 trends that produced the modern Australian Dream
Article
Facing a challenge, Xerox embraces augmented reality
As its most experienced field techs retire, the company is training the next generation
Q&A
Can digital technology help build empathy?
Sociologist Sherry Turkle on how returning to the office is an opportunity to do things differently, and create more human connections
Column
The case for creating an employee “digital twin”
Now is the time to advance technologies that boost workforce satisfaction and well-being
Podcast
Deloitte CEO Dan Helfrich on striking a transformative tone
Unlocking value from bottom-up change
Q&A
The undeniable impact of employee experience on customer experience
Understanding EX’s impact on CX can help support organizations thrive
Column
Practising what we preach
ServiceNow is customer zero for the Now Platform