Column
Work after COVID
Climbing the mountain starts with a vision of the peaks
Employee experience
Examining the impact of process automation on business performance and employee engagement.
Column
People over process
How COVID-19 taught us to focus on the employee experience
Column
Pharma’s digital future
Digital service delivery helps a global pharma company meet the changing needs of customers and stakeholders
Column
Editor’s Letter
Inventing the future of work after COVID-19
Case Study
Employee-centric delivery on a global level
Leading chemical manufacturer, Nouryon, empowers users with a centralised HR services portal on ServiceNow
Column
Employee experience after COVID
The shift to working from home has brought new challenges, but also significant opportunities for companies and employees
Column
Pandemic lessons for HR pros
COVID-19 forced us all to be flexible about working arrangements. Companies should heed that lesson as we reopen physical workplaces
Article
How to recruit for diversity
Building digital skills at historically black colleges and universities is a win-win for graduates and employers
Column
Welcome to the new world of work
Remote work isn’t a fleeting experiment, but rather a lasting byproduct of the pandemic
Column
Hiring in a world of intelligent machines
Now more than ever, managers should hire for curiosity and a commitment to lifelong learning