Feature
How to create an effortless customer experience
Companies need digital workflow solutions that are simple, fast, and affordable
Customer experience in the new normal
A Workflow Guide for EMEA business leaders
Executive perspectives
Adrian_Japp
ServiceNow manager and
quality manager, CDL
“Technology is really proving its value in maintaining operations and even bringing us closer together as individuals and teams.”
Steve_Harding
EMEA AVP for customer service
management, ServiceNow
“Today’s customers want organisations to eliminate frustrations and make interactions quick, effortless, and effective. That is more important than ever during the pandemic.”
alex_osborne
UK head of public sector &
regulated markets, ServiceNow
“Technology should enable a process and not hinder it.”
