Vince Vickers discusses how the pandemic sparked digital innovation in the healthcare industry.


How COVID spurred healthcare industry transformation

A conversation with KPMG partner and industry veteran Vince Vickers

Perspectives and insights

Healthcare business needs to focus on improving employee experiences through an ITSM platform.


Healthcare employees need better digital platforms

Cloud-based ITSM tools consumerize employee experiences and reduce manual, repetitive work


Healthcare and life sciences with ServiceNow


Insights on vaccine delivery

How to solve the biggest workflow challenge of our time
Healthcare leaders implemented critical agile principles to improve agility during COVID.


Healthcare leaders take steps toward business agility

Critical investments are paying off, but the sector has a long way to go


Ambassador of change

HonorHealth’s Jim Whitfill on digitizing healthcare


How COVID-19 offers a glimpse into the future of AI

AI enables new forms of human-machine collaboration


The state of digital transformation in healthcare

Smarter use of data leads to better patient outcomes

Expert resources

White Paper

The future of clinician engagement is digital

Analyst Report

Workflow fundamentals for clinical excellence and improved care outcomes


Patient experience matters—more than ever

Customer stories and solutions

Case Study

Sanford Health creates an employee portal with ServiceNow


Realize the benefits of digital workflows for clinicians, staff, and HR

Analyst Report

IDC: The Business Value of ServiceNow for Healthcare Organizations