Workflow Guide
Putting AI to work in the enterprise
Strategies for achieving business results with machine intelligence
IT Transformation
Exploring the technological implications of AI and automation across the enterprise.
Q&A
How to pay down your technical debt
A conversation with enterprise IT influencer Myles Suer
Banking on DevOps
Financial services companies are learning how to ship better code, faster
Workflow Guide
How to build a mobile-first enterprise
Mobile technologies and digital workflows let people work the way they want
Column
Beware the KPI trap
Metrics should support strategy, not supplant it
Q&A
Higher ed on the hot seat
A conversation with edutech expert Susan Grajek
Workflow Quarterly
Visualizing digital transformation
ServiceNow’s Patricia Grant on designing the right process to track digitization projects
Q&A
DevOps comes to the enterprise
A conversation with ServiceNow's RJ Jainendra
Workflow Quarterly
Digitization relies on great vendor relationships
Digital workflows require CIOs to build effective partnerships inside and outside their organizations
Column
An IT manifesto
We became technologists to change the world. It’s time to keep that promise