Banking on DevOps

Financial services companies are learning how to ship better code, faster
DevOps in banking
Mobile enterprise Workflow guide

Workflow Guide

How to build a mobile-first enterprise

Mobile technologies and digital workflows let people work the way they want
ServiceNow metrics inform strategy


Beware the KPI trap

Metrics should support strategy, not supplant it


Higher ed on the hot seat

A conversation with edutech expert Susan Grajek
digital transformation infographic

Workflow Quarterly

Visualizing digital transformation

ServiceNow’s Patricia Grant on designing the right process to track digitization projects
enterprise devops


DevOps comes to the enterprise

A conversation with ServiceNow's RJ Jainendra
digitization and vendor relationships

Workflow Quarterly

Digitization relies on great vendor relationships

Digital workflows require CIOs to build effective partnerships inside and outside their organizations
IT manifesto


An IT manifesto

We became technologists to change the world. It’s time to keep that promise
new digital workflows

Workflow Quarterly

New digital workflows, better results

How CIOs led transformations in customer service, finance, and HR
connected enterprise


How to build a connected enterprise

As we become more connected to the machine world, we can make the world of work, work better for people