Workflow Guide

Putting AI to work in the enterprise

Strategies for achieving business results with machine intelligence
Ai use cases
Myles Suer technical debt

Q&A

How to pay down your technical debt

A conversation with enterprise IT influencer Myles Suer
DevOps in banking

Banking on DevOps

Financial services companies are learning how to ship better code, faster
Mobile enterprise Workflow guide

Workflow Guide

How to build a mobile-first enterprise

Mobile technologies and digital workflows let people work the way they want
ServiceNow metrics inform strategy

Column

Beware the KPI trap

Metrics should support strategy, not supplant it
edutech

Q&A

Higher ed on the hot seat

A conversation with edutech expert Susan Grajek
digital transformation infographic

Workflow Quarterly

Visualizing digital transformation

ServiceNow’s Patricia Grant on designing the right process to track digitization projects
enterprise devops

Q&A

DevOps comes to the enterprise

A conversation with ServiceNow's RJ Jainendra
digitization and vendor relationships

Workflow Quarterly

Digitization relies on great vendor relationships

Digital workflows require CIOs to build effective partnerships inside and outside their organizations
IT manifesto

Column

An IT manifesto

We became technologists to change the world. It’s time to keep that promise