Putting AI to work in the enterprise

Strategies for achieving business results with machine intelligence

AI use cases

Corporate investment in artificial intelligence (AI) is rising rapidly, as companies move from pilot projects to building scalable teams and operations. Annual spending on AI solutions is expected to reach $126 billion by 2025, up sevenfold over 2018.

How should companies invest those funds? Sound AI strategy starts with identifying business problems AI is best positioned to solve.

In this Workflow Guide, we showcase a variety of specific AI use cases, applications and tactics across IT, customer service, and employee service delivery.